Frequently Asked Questions
Here are the answers to the questions we receive most. Do you have a question that is not answered here? Fill out the contact form on the Contact Us page for a response.
Where do your olive oils come from?
Our regional specific olive oils come from the countries that we source them from. Our Tunisian olive oil comes from Tunisia, Italian from Italy, etc.
Where does your balsamic vinegar come from?
Our Traditional Style White and Dark Balsamics come from Modena, Italy. This balsamic is used as the base for our flavored balsamic vinegars.
What is your order lead time and shipping time? How much is the shipping cost?
We need a five-day lead time from the time your product is ordered in order to produce and ship out the order. All of our flavored olive oils and balsamic vinegars are produced to order. Actual shipping time varies based on many different factors. We can provide estimated shipping times upon request.
Where are the flavors infused?
Some flavors are infused at the producer’s location but most lots are hand-crafted in our Arizona facility.
Lately, I’ve read a lot about adulterated olive oil. How do I know I can be sure that the product you supply is of good quality and purity?
Here at The Olive & the Grape, we take quality control very seriously. We source our olive oils from quality producers who are deemed trustworthy throughout the industry. We provide a Certificate of Analysis ensuring the oils pass for Extra Virgin quality for all of our olive oils.
Please call us with any other questions.